TERMS & CONDITIONS

RETURN & EXCHANGE POLICY

Standard Sizes

There is no return or exchange on standard-size orders.

Custom Orders

  • If there is any issue with a custom outfit/order, it must be reported within 24 hours of receiving the product.

  • Requests raised after 24 hours cannot be accepted.

Eligibility for Custom Order Exchange

Custom orders may be considered for exchange only in the following cases:

  • Incorrect measurement delivered relative to the confirmed order

  • Visible damage or defect upon arrival

  • Significant deviation from the approved design/details

 

 

ALTERATIONS

Alterations requested after receiving the order will be accepted if feasible. The standard turnaround time for alterations is 48 hours (excluding shipping time). Additional charges may apply depending on the nature of the alteration.

 

 

ORDER CANCELLATION

Orders cannot be cancelled once they enter processing.

 

 

PRODUCT VARIATIONS

Slight differences in color, texture, or embellishment may occur due to screen resolution, lighting, and the handcrafted nature of the garments. These will not be considered defects.

 

 

CONTACT INFORMATION

For any concerns regarding shipping, returns, or assistance with your order, please contact:
Email: [your email]
Phone: [your number]